| CALISTOGA
WINE WAY INN POLICIES
We do not
like fine print but we do want to ensure there are no surprises
for you or for us.
Deposits: A deposit of one nights lodging or 50% of your
stay, whichever is greater, is required to secure your
reservation.
Cancellations: As a very small family business, we need
to charge cancellation fees to cover credit card processing fees
and lost income from empty rooms. We do not like charging
cancellation fees, please be sure of your trip before you book.
If you are not sure of your visit or worried about cancellation
charges, you may want to consider trip cancellation insurance.
There is a $25 cancellation fee for cancellations or significant
reservation changes outside the no cancellation period.
The no cancellation period is one week per room night booked.
E.g.:
One night stay, one room equals one week.
Two-night stay, one room equals two weeks.
Two-night stay, two rooms equals four weeks etc.
Cancellations or significant reservation changes within the no
cancellation period will forfeit the deposit paid.
Any cancellation or significant reservation change within 48
hours of arrival day will be charged the full cost of the
original reservation.
Early departures will be charged the full cost of the original
reservation.
Booking deposits for the whole Inn or for wedding parties are
non-refundable.
Check in and Check Out: Normal check-in is anytime
between 3:30 PM and 6 PM. If you expect to arrive after 6 PM,
please telephone. We can make arrangements for late check-ins.
Check out is 11:00 AM
Payments: We accept all major credit cards, cash and
traveler’s checks. Your balance, if any, is due on checkout. We
will process your final bill before your departure to the credit
card used to make your reservation unless you let us know you
wish to use a different form of payment
Minimum Stays: There is a 2-night minimum stay
requirement for weekends and 3-nights for some holidays and
special events. Occasionally there are single Fridays and
Saturdays available. Our online reservation system may not allow
single night reservations If you see a single weekend night that
you would like to book please call us.
Occupancy: All rates are single or double occupancy.
Additional persons are $25 per night per person.
Pets: We ask that you do not bring your pets to the inn.
If you arrive with pets, you will need to find somewhere else
for them to stay or cancel your reservation for which you will
be charged the full cost of your reservation.
Children: No children without prior arrangement. If you
arrive with children unannounced, we may ask you to find
somewhere else to stay if we feel your children will affect the
enjoyment of our other guests. This will be a cancellation and
you will be charged the full cost of your reservation.
Smoking: Smoking is only permitted outside on the porch
and deck. Please show consideration for other guests smoking
preferences. Please do not smoke in your room or anywhere in the
Inn. We will charge a minimum $500 cleaning fee if smoking has
occurred indoors.
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